After Logon for
logged on, you will see the following window:
This indicates what your current routable IP address is. This
IP address is obtained by the application sending out a ping
to our servers, our server then looks at the IP address that
the ping originated from and sends the IP address back to
the application. Under normal conditions this is very accurate.
There are however instances where the IP address returned
is not correct. This can be caused by a caching server in
use by your ISP. If the application is returning the IP address
of the caching server on your SIP you can go to the advanced
area and change the port that the ping is set on. Most ISP's
that are using caching servers only filter content on port
80. Your best bet it to switch over to SSL since SSL is not
a cacheable protocol.
Connected indicates that the application can successfully
contact our servers. Not Connected either means you are not
connected to the Internet, or the Dynamic DNS processing server
is unavailable because of maintenance.
This timer shows the amount of time the Dynamic DNS app has
This timer shows the last time an IP ping check was successfully
sent to our servers. The * indicates that a change has just
occurred with your record or IP address.
This counter keeps track of every change during the session,
should you manually update an record the counter will increment.
If your IP address change while you were away and you are
using the auto IP resolution the counter will increment each
change as well.
shows your current external IP address according to our servers,
your server connection status and your domain name.
IP Resolution: Selecting this checkbox will cause the
application to use the external IP address detected by our
servers, and update it as necessary. Note: If you are not
using Automatic IP Resolution, you must set an IP address
manually using the IP address box and clicking "Set IP".
This box allows you to manually enter an IP address. To send
the address to our servers, click the "Update/Add"
button. If you are using Automatic IP Resolution, it will
revert back to the address detected by our servers when the
application checks for IP address updates.
This button sends the address shown in the IP Address box
to our servers, and updates your DNS records.
This button takes you to a window which allows you to modify
the advanced settings. The help file for the advanced settings
For more information or to post questions or comments about
the use of our products please visit our Online Support