up your domain records
a new root record.
a sub-domain record.
an MX Record.
your DNS records.
You would typically set up the following records for a domain.
(In these examples, the domain is "mario.com". Substitute
your domain's name for "mario.com"
mario.com pointing to an IP address
"A record" www.mario.com pointing to an IP
"A record" mail.mario.com pointing to an
"MX Record" pointing to mail.mario.com
- A: Host
Address, A host address record - maps a DNS name to an IP
address I.E.: bob.mario.com will point to 188.8.131.52
- CNAME: Canonical
Name, One of the original record types, a CNAME indicates
an alias domain name for a name already specified as another
resource type in the zone. CNAME is the acronym for canonical
name. IE bob.mario.com will point to mail.mario.com
- MX1: Primary
Mail Exchanger. A mail exchange record is used to provide
message routing to a specific DNS name. This routes all
incoming E-Mail to the server address.
- MX2: Mail
Exchanger. Secondary Mail Exchanger. A mail exchange record
is used to provide message routing to a specific DNS name.
This routes all incoming E-Mail to the server address should
the primary mail server be unavailable.
- NS: Name
Server, specifies that the name server listed has a zone
starting with the owner name. Identify servers other than
SOA server that contain zone information files.
We recommend leaving
this alone unless you know exactly what your doing with
it. Changing this with an incorrect entry will cause your
domain not to work.
we only allow access to the above record types, if you require
access to other record types we would be more than happy
to attach them to your account. We have found that when
providing access to all record types, customers would inadvertently
damage their records, causing their domain(s) to stop functioning)
After you log onto the system you will have several menu selections
on the bottom of the application.
image above shows a typical setup for a domain. We used mario.com
as an example.
a new root record:
the Domain Record Grid click on the Add button, this will
take you to the create record screen. As an example in the
image we are creating a root record for mario.com. A root
record is the top level of the domain. So if someone goes
to their web browser and simply types in http://mario.com
they will be pointed to whatever you place in the server address
box. To create your root record leave the name box
blank. Yes, leave it blank. (you won't like the results if
you type in root, as it won't work and cannot be deleted without
contacting myserver.org support)
the first record you want to create is the root record, a
root is something like (mario.com) Notice there is no WWW
before it. This is a common question I get.. "What's
the difference?" If someone goes out on the web and types
in http://mario.com they are going to the root record for
that domain. If they type in http://www.mario.com they are
going to a sub domain which is controlled by a different record
(Yes, you can have the root go to one IP address and www go
this column displays the domain name associated with the
- Record Type,
this column displays the record type, I.E.: A, CNAME, MX,
this column displays the friendly name of the record type.
Suppose you have bob.mario.com. Bob would be the name.
(Do not enter bob.mario.com in the name box, Just type in
bob if you want to create bob.mario.com. This is the single
most common mistake people make)
- Server Address,
this column displays the address where mario.com should
MX Records If creating an MX record you do not use
an IP address, use a FQDN (FQDN means Fully Qualified Domain
Name) such as mail.mario.com, most mail services WILL NOT
DELIVER MAIL to an MX record that resolves to an IP address.
Create an A record such as mail.mario.com before
creating MX records, and point the MX record to that.
A Records If you are creating an A record, the server
address can only be an IP address between 0.0.0.0 and 255.255.255.255.
Using an invalid IP address will result in a stray record.
CNAME Records If you are creating a CNAME, follow
the same rule as if it were an MX record, you can only use
a FQDN such as www.mario.com. Using an IP address in the
server address for a CNAME will result in stray records.
- Automatic IP
column indicates whether or not the application should automatically
update the server address to what your external routable
IP Address is. Auto IP Resolution automatically checks for
a new routable IP address every 30 seconds and immediately
reports any new findings to our DNS server. This option
gives you the ability to have your record dynamically update
to your current IP address. Use this option only on records
that resolve to an IP address, such as A records. We sometimes
have customers set auto IP resolution on CNAME records and
MX records, which causes problems. Only set it for A records
since CNAME's and MX records should be set to use a FQDN.
a sub-domain record:
To create a sub-domain like (www.mario.com) you only put in
the www leave the domain out, (See image below) you selected
the domain in the domain dropdown. This is one of those things
I get calls on frequently. If you type in www.yourdomain.com
you will create a sub-domain called (www.yourdomain.com.yourdomain.com)
"I don't think people want to type in that much to get
to your site"
you have finished creating the record, click the update button.
an MX Record:
Screen shot of a typical MX record. Notice we leave the
SubDomain box blank. If you put something like mail in the
sub domain box people would have to send mail to email@example.com
Leaving it blank will allow people to send mail to firstname.lastname@example.org.
Under Record Type, there are 10 different MX types, MX1-MX10.
These set the priority of the MX Record, with MX1 being the
highest priority, and MX10 being the lowest priority. Your
primary mail server should use MX1, and backup servers should
have finished creating the record, click the update button.
- If you
are using the Automatic IP Resolution functionality of the
software, you must leave the DNSApp or the Web Based Domain
Record Grid up and running on the machine you want monitored.
Closing the app or the Web Based Domain Record Grid will
disable the remote server from communicating with your machine.
- In order to utilize
the Round Robin function you simply create a duplicate A
record only changing the server address for each server.
- MX records normally
point to a domain, create a sub domain like mail.mario.com
and point your MX record to that. Some mail services will
not send mail to an IP address.
your DNS records:
log onto the site go to the Domain Record Grid, this grid
displays all the records for your domain currently on the
Highlight the DNS record you wish to edit and click the edit
button. Make the changes and click the update button
this column displays the domain name associated with the
this column displays the record type, IE: A, MX, CNAME,
- Name, this
column displays the friendly name of the record type. Suppose
you have bob.mario.com. Bob would be the name.
- Server Address,
this column displays where bob.mario.com should go to. If
you are setting up the root IP for the domain (http://mario.com)
leave this box blank. We suggest using the same server address
for the root as www because some people accessing your site
may not type in the entire http://www.mario.com.
- Auto IP Resolution,
this column indicates whether or not the application should
automatically update the server address to what Your IPAddress
is. The application automatically checks for a new IP address
every 30 seconds and immediately reports any new findings
to our DNS server.
manually configure an IP address by disabling the Automatic
IP resolution feature, keeping in mind that the application
has no way of auto updating the DNS server should the IP address
you manually type in change. You will have to manually go
in and apply the change yourself. Simply type in the IP address
you want your domain root or sub-domain to point to and click
the update button.
For more information or to post questions or comments about
the use of our products please visit our Online Support